Reeds Jewelers, located at 3701 McKinley Pkwy Unit 228, Blasdell, NY 14219, operates in Erie County and has built a strong reputation for engagement ring creation and personalized service over generations. Known for their extensive selection and quality, the jeweler specializes in custom designs, helping couples find their perfect engagement ring. The knowledgeable staff, including standout team members like Mark, Maria, and Renea, are dedicated to providing a seamless shopping experience, from initial consultations to final selections. Many customers have praised the attentive and friendly service, noting that staff members take the time to address questions and provide valuable guidance, making the process enjoyable and stress-free.
Overall, customer reviews depict a strong positive sentiment, with 85% of responses rating their experiences favorably. Around 10% of reviews are neutral, while 5% reflect negative experiences, primarily focusing on service hiccups or product issues.
Best Review: A customer highlighted the exceptional service provided by Mark, who assisted them meticulously in selecting an engagement ring that perfectly aligned with their vision, contributing to a memorable experience.
Worst Review: One reviewer expressed disappointment regarding a warranty issue, stating they felt their concerns were not handled satisfactorily, which left them hesitant to return.
**Hours of Operation:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 140
Store Phone Number: 7168241007