Reeds Jewelers is a distinguished jewelry store located at 5 Standish Street, Duxbury, Massachusetts 02332. With a focus on engagement ring creation, the store has garnered a strong reputation for providing exceptional customer service and a wide selection of fine jewelry. Customers often commend the knowledgeable and friendly staff, including members like Heather, Doug, and Mark, who are acclaimed for their personalized attention and expertise.
The reviews showcase an overall positive experience for customers, with a cumulative total of 51 reviews indicating the store's high-quality offerings. Many customers express appreciation for the staff's patience and willingness to assist in crafting the perfect engagement ring, ensuring a memorable purchasing experience. However, some feedback highlights concerns regarding repair service quality, where a customer noted dissatisfaction with the condition of a ring after repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%
Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM|
| Wednesday | 10:00 AM - 6:00 PM|
| Thursday | 10:00 AM - 6:00 PM|
| Friday | 10:00 AM - 6:00 PM|
| Saturday | 10:00 AM - 5:00 PM|
| Sunday | Closed |
Staff Members Mentioned:
- Heather
- Doug
- Mark
Best Review:
A customer praised Reeds Jewelers for the outstanding service provided by Heather and Mark, noting how they helped find the perfect engagement ring while being attentive to their preferences and ensuring a comfortable shopping experience.
Worst Review:
One customer expressed disappointment regarding a repair service at Reeds, stating that their ring was returned in worse condition than when it was sent for repairs.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 51
Store Phone Number: 7819341592