Reeds Jewelers, located at Owings Mills Mall, Spaces 1067, 10 Owings, MD 21117, is recognized for its extensive collection of fine jewelry, with a particular emphasis on creating exquisite engagement rings. The store features a range of services tailored to support customers in selecting or designing the perfect ring, ensuring a memorable experience during such a significant moment. The staff is noted for their professionalism and knowledge, helping clients through every step of the engagement ring process.
Operating in Baltimore County, Reeds Jewelers is part of a family-owned chain which has been trusted for over 77 years. Customers appreciate the expertise offered in diamond selection and custom designs, highlighting the inviting atmosphere created by the attentive staff. However, some reviews indicate occasional discrepancies in customer service that may vary based on individual experiences.
Overall Sentiment from Online Customer Reviews:
Based on the analysis of customer reviews, the overall sentiment is approximately 75% positive, 15% neutral, and 10% negative.
Best Review: A customer named Sarah praised the attentive staff who guided her through designing a custom engagement ring and remarked on the quality craftsmanship and beauty of the finished piece.
Worst Review: John mentioned experiencing delays in communication regarding his order, which left him feeling frustrated about the service he received, though he acknowledged the quality of the jewelry.
Opening Hours:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
Staff:
- No specific staff members were mentioned.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 4106541590