Reigning Jewels Fine Jewelry is a distinguished jeweler located at 1120 SE Loop 7 Ste 101, Athens, TX 75752, operating in Henderson County. This family-owned establishment has garnered attention for its specialty in custom engagement ring creation, offering a wide range of exquisite diamond and gemstone selections. Known for their high-quality craftsmanship and personalized service, Reigning Jewels is dedicated to exceeding customer expectations. The knowledgeable team, including the owners Traci and Jackie, ensures that every client finds the perfect piece to mark their special moments.
Reviewing a total of 310 customer testimonials, the store resonates positively in the community. Customers frequently praise the attentive service, beautiful jewelry, and the ability to create custom designs that align with their unique preferences. However, a few critiques surfaced, particularly regarding the communication during busy events and variations in service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%
Best Review: A satisfied customer highlighted the exceptional service received while crafting a custom engagement ring, emphasizing the staff's expertise and patience throughout the process.
Worst Review: One customer noted dissatisfaction due to delays and miscommunication during a special buying event organized at the store, feeling their experience was lacking.
Operating Hours:
- Monday to Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Traci Wilkes
- Jackie Wilkes
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 310
Store Phone Number: 9036767606
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