Reiniger Jewelers, located at 2704 North Illinois Street, Swansea, IL 62226, offers a wide range of jewelry services with a focus on engagement ring creation. With a reputation built on family values and personal service, this locally owned jewelry shop has been a staple in the community since 1918. The owner, Paul Reiniger, along with his knowledgeable staff, takes pride in delivering high-quality craftsmanship and attentive customer care.

The store has received a total of 859 reviews, showcasing a strong commitment to customer satisfaction. Most feedback highlights the exceptional service provided by the staff, particularly their helpfulness in designing custom engagement rings and their willingness to work closely with customers to meet specific needs. Customers appreciate the friendly atmosphere and the expertise displayed during the engagement ring selection process.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 4%
Negative: 1%

Highlights of the reviews include timely services, attention to detail, and a warm, welcoming environment. Customers often express satisfaction with the quality of repairs, custom jewelry design, and the personal connection fostered by the staff.

Best Review:
Jenny noted that the team at Reiniger Jewelers provided detailed price estimates for her old jewelry, and despite initial hesitations, she left satisfied with the service and the value offered.

Worst Review:
Maureen mentioned that while the staff was extremely helpful, she felt that some items were overpriced, particularly during a sale event.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Hours | |
|---------------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Staff members mentioned include Paul Reiniger and Karin.