Renaissance Platinum West Hollywood CA
Philip Press is a renowned jeweler located at 8611 W Sunset Blvd, West Hollywood, CA 90069, specializing in custom engagement rings and high-end platinum jewelry. With 54 customer reviews featuring an impressive average rating of 4.7 stars, Philip Press is well-regarded for his exceptional craftsmanship and personal service. The store provides a tailored experience for couples looking to create unique, one-of-a-kind engagement rings.
Philip Press himself attends to customers personally, offering in-depth consultations to understand their vision and delivering stunning results. His team is noted for their professionalism and attention to detail, ensuring that each piece meets the highest standards. A strong emphasis on client relationships allows the staff to develop a deep understanding of individual needs and preferences.
However, some customers have reported less favorable experiences, citing issues with customer service, particularly regarding perceived rudeness when a purchase was not imminent. Despite this, the overwhelming majority of feedback highlights the quality of the jewelry and the satisfaction with the custom designs provided.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** A customer praised Philip for creating a stunning engagement ring that exceeded expectations, highlighting the thoughtful and bespoke design process. They emphasized the value and craftsmanship provided.
**Worst Review:** One reviewer expressed disappointment with the owner's demeanor, describing an experience where they felt disregarded despite having a significant interest in purchasing jewelry.
**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM|
| Wednesday | 10:00 AM - 5:00 PM|
| Thursday | 10:00 AM - 5:00 PM|
| Friday | 10:00 AM - 5:00 PM|
| Saturday | 11:00 AM - 5:00 PM|
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
