Reusch Jewelers, located at 427 E Mitchell St, Petoskey, MI 49770, operates in Emmet County and has proudly served the Northern Michigan community since 1885. They specialize in engagement ring creation and offer a range of services including custom jewelry design, jewelry repair, and appraisals. The store is owned by Vance Reusch, who continues the family legacy rooted in integrity, quality, and service.

With a total of 140 reviews, Reusch Jewelers holds a commendable 4.7 average rating on Google amidst diverse feedback.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%

Positive reviews often highlight the exceptional customer service and quality of repairs. Customers appreciate the knowledgeable staff, particularly noting their helpfulness in selecting and designing engagement rings. Many express a deep satisfaction with their jewelry purchases and repairs, emphasizing the welcoming atmosphere of the store.

Conversely, some negative reviews mention instances of poor customer service, with a few customers describing experiences of feeling ignored or dismissed. There are also mentions of mishandled repair jobs leading to disappointment.

Best Review:
Nancy praised the excellent service and quality of work at Reusch Jewelers, noting the attentive staff and the beautiful restoration of her beloved jewelry pieces.

Worst Review:
Madison expressed frustration over a rude interaction with staff, describing the service received at the front desk as dismissive and unhelpful, negatively impacting her experience.

Operating Hours:
| Day | Hours |
|-----------|-------------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff:
- Vance Reusch

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.