Reusch Jewelers, Cheboygan MI
Reusch Jewelers, located at 318 N Main St, Cheboygan, MI 49721, is a family-owned jeweler with a rich heritage, serving the community with integrity and quality since 1885. They specialize in engagement ring creation and offer a wide array of services, including custom jewelry design, repairs, and appraisals. The skilled staff, including notable members like Jennifer and Vance, are dedicated to providing exceptional customer service and helping clients find the perfect piece for their special occasions.
Operating in Cheboygan County, Reusch Jewelers has amassed a remarkable reputation, reflected by their impressive 100 reviews with a rating of 4.9 out of 5. Clients consistently praise the store for its friendly atmosphere, knowledgeable staff, and beautiful selection of vintage and contemporary jewelry. The engagement ring selection is particularly highlighted, with many customers expressing satisfaction with the custom design and the helpful guidance provided.
However, there are some negative mentions regarding service inconsistencies, particularly in the area of repairs and cleaning, with a few customers noting dissatisfaction with certain interactions. Regardless, the overwhelming majority of reviews portray a positive outlook.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Jennifer
- Vance
Best Review:
A customer praised the welcoming atmosphere and meticulous attention to detail when creating a custom wedding band, specifically highlighting the exceptional service provided by Jennifer.
Worst Review:
One review noted disappointment regarding the cleaning service, where the customer felt their request was dismissed without adequate explanation, leading to an unsatisfactory experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
