R.H. Van Alstyne Fine Jewelry is a well-established jewelry store located at 42 Main St, Chatham, NY 12037. The store has been serving the community for over 30 years, providing a range of services, particularly in engagement ring creation and custom jewelry design.

Customers have positively noted the friendly and helpful staff, highlighting their excellent service and expertise in helping clients select unique and meaningful pieces. The atmosphere is described as welcoming and unpretentious, making the shopping experience enjoyable for all. The jeweler offers additional services, including jewelry and watch repair.

However, there has been a notable negative review regarding a specific experience with a bridal ring resizing, where a customer reported damage to a family heirloom. This mixed feedback reflects the store's commitment to quality service while also indicating room for improvement in certain tasks.

Overall sentiment from online customer reviews:
Positive: 87%
Neutral: 7%
Negative: 6%

Highlighting reviews:
Best Review: Rhonda Borrelli commended the owner and staff for their wonderful service and expertise, noting that each visit is enjoyable and that repairs are consistently well done.
Worst Review: Genevieve Goetz expressed dissatisfaction with the resizing of an heirloom ring, where a diamond was reported missing after the service.

Store Hours:
- Thursday: 11 AM - 4 PM
- Friday: 11 AM - 4 PM
- Saturday: 11 AM - 4 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed

Staff Members Mentioned:
- Rita Van Alstyne (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.