Ricard Jewelers, located at 555 Newport Ave, Pawtucket, RI 02861, is a family-owned jewelry store dedicated to serving the Pawtucket community with exceptional service and high-quality jewelry, especially in engagement ring creation. With an impressive average rating of 4.8 from 120 reviews across multiple platforms, this jeweler garners a reputation for their friendly staff, notably owner Raymond Ricard, who guides customers through custom designs and provides insightful recommendations.
Ricard Jewelers specializes in engagement rings, offering a vast selection of styles and settings, tailored to fit various budgets. The store also provides a range of services, including jewelry repair, watch repairs, resizing, and engraving. Customers have praised the staff for their professionalism, fair pricing, and attention to detail, often commenting on the personalized approach taken during the ring creation process.
While many reviews highlight the jeweler's excellent customer service and quality craftsmanship, there are occasional complaints regarding the level of friendliness from some staff members.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
Pat O. emphasizes the jeweler's dedication to customer satisfaction, noting how Raymond Ricard takes great care to ensure customers find exactly what they’re looking for and stands behind his merchandise.
Worst Review:
In a negative review, a customer named Christine Potter expressed disappointment over a perceived mishap regarding a diamond necklace repair, alleging a lack of trust towards the jeweler's handling of her item.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
Staff:
- Raymond Ricard (Owner)