Richard's Jewelry Repair, located at 16 Hiles St, Lynchburg, TN 37352, is a family-owned jewelry store with over 31 years of experience specializing in custom engagement ring creation and jewelry repair services. The store is notable for its handcrafted gold jewelry and a range of repair options, including ring sizing, stone replacement, and prong re-tipping. The owner, Richard, has garnered praise for his craftsmanship and customer service.

With a total of 31 reviews reviewed, the sentiment from online customers is predominantly positive, boasting an overall satisfaction rating of approximately:

- Positive: 75%
- Neutral: 15%
- Negative: 10%

Customers have noted the store's excellent service and quality work, often highlighting the fair pricing and personalized attention provided by the staff.

However, a few negative reviews pointed out less favorable interactions, particularly concerns over customer service in certain situations.

**Opening Hours:**
- Monday: Closed
- Tuesday: 9 AM - 4 PM
- Wednesday: 9 AM - 4 PM
- Thursday: 9 AM - 4 PM
- Friday: 9 AM - 4 PM
- Saturday: 9 AM - 11 AM
- Sunday: Closed

**Staff Members:**
- Richard (Owner)

Best Review: A satisfied customer praised the store for its exceptional service and craftsmanship, stating that they had their grandmother's 100-year-old diamond ring repaired beautifully, showcasing Richard's expertise.

Worst Review: A customer expressed disappointment regarding a rude interaction with staff while attempting to get help with a large amount of jewelry. They ultimately took their business elsewhere, reporting a lack of professionalism during their experience.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*