Riches Jewelers, located at 1402 Hopmeadow St, Simsbury, CT, has been a beloved part of the local community since it opened its doors in 2005. This family-owned jewelry store prides itself on providing exceptional customer service and high-quality craftsmanship, especially in the realm of engagement ring creation. With over 41 reviews collected, it's clear that Riches Jewelers stands out as a go-to destination for those seeking personalized service and unique jewelry pieces.

Owner Rich, who has over 25 years of experience in the industry, is known for his hands-on approach and genuine care for his customers. Patrons appreciate the welcoming atmosphere and the detailed guidance they receive during the design of their rings. Rich often takes the time to listen to each client's needs, helping to create custom pieces that truly reflect their vision and budget—often described as “small store, small prices.”

While the majority of customer feedback is overwhelmingly positive, there are a few reviews that mention minor concerns regarding specific orders or services. This ongoing commitment to fair pricing and craftsmanship resonates well with the community, as many local residents have made Riches their favorite jeweler for years.

Customer Sentiment: Approximately 85% of customers are highly satisfied with their experience, while 10% have shared neutral feedback and 5% experienced issues.

Opening Hours:

Monday: Closed
Tuesday: 10:00 AM - 3:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

Best Review: Eileen praised Rich’s expertise and the beautiful engagement ring he crafted for her, emphasizing the exceptional craftsmanship and personal attention to detail.

Worst Review: Kristin shared disappointment over a miscommunication regarding her gemstones, feeling that her concerns weren't fully understood during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.