River Jewelry in Corvallis, Oregon, is a well-reviewed jeweler specializing in custom engagement ring creation and other fine jewelry services. Located at 203 SW 2nd Street, this family-run business has proudly served the community for over 20 years, focusing on crafting unique pieces from recycled gold. Customers appreciate the quality craftsmanship and the personal touch of the knowledgeable staff, including Reed and his son Colin, who are known for their expertise and exceptional customer service.
Operating within Benton County, River Jewelry offers a range of services such as custom jewelry design and repairs on gold and platinum pieces. With a focus on creating memorable engagement rings, they are committed to ensuring satisfied customers, evident from their positive online presence.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is positive, with approximately 72% expressing satisfaction with the services. About 20% remained neutral, while 8% shared negative experiences, highlighting a mostly favorable reception among clients.
**Customer Reviews Breakdown:**
- Positive Reviews: Customers commend the friendly, family-oriented atmosphere, emphasizing the high quality of the custom jewelry and repairs. Many reviews reflect satisfaction with the personalized service and the unique jewelry pieces created specifically for engagements.
- Negative Reviews: Some customers reported dissatisfaction with customer service, labeling the staff as rude in certain instances and expressing discontent with the quality of jewelry repairs.
**Opening Hours:**
- Tuesday: 11 AM – 5 PM
- Thursday: 11 AM – 5 PM
- Friday: 11 AM – 5 PM
- Saturday: 10:30 AM – 4 PM
- Sunday: Closed
- Monday: Closed
- Wednesday: Closed
**Staff Members:**
- Reed (Owner)
- Colin (Staff)
Best Review:
Vreneli noted the excellent and personable service provided at River Jewelry, emphasizing both the reasonable pricing and the knowledgeable staff, which enhances the store’s reputation in Corvallis.
Worst Review:
Pam expressed disappointment in her experience, criticizing the staff's attitude and the quality of repair work done on her jewelry, leading her to feel that the service did not live up to expectations.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 83%
Total Customer Feedback Reviewed: 20
Store Phone Number: 5417543254