Rivertowne Jewelers in Oxon Hill MD

Rivertowne Jewelers is a well-regarded jewelry store located in Oxon Hill, Maryland, specializing in custom engagement ring creation and repair services. Situated at 6105 Oxon Hill Rd, Oxon Hill, MD 20745, this family-owned business has garnered a reputation for friendly and knowledgeable service, with a focus on quality workmanship. Customers have expressed satisfaction with the engagement ring designs and repair capabilities provided by the dedicated staff, notably Hong Nguyen, the manager. The store is recognized for making most repairs while customers wait, which sets it apart from others in the area.

The store operates in Prince George's County and provides a variety of services, including watch repairs and jewelry cleaning. With 47 reviews collectively, the jewelers have maintained an average rating of 4.2 stars, reflecting both positive and critical experiences from customers.

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 75%, neutral for 15%, and negative at around 10%. Many customers appreciate the quality of the work and the staff's dedication to customer satisfaction.

Best Review:
A customer named Cheryl highlighted her long-term relationship with Rivertowne Jewelers, praising their expertise and reasonable prices, particularly in handling more complex repairs and maintaining excellent service over the years.

Worst Review:
Phyllis shared a negative experience regarding a bracelet purchase, expressing disappointment over the visibility of the engraving and frustration over being charged additional fees to correct the issue, which left her heartbroken.

Operating Hours:
- Tuesday: 10:30 AM – 6:00 PM
- Wednesday: 10:30 AM – 6:00 PM
- Thursday: 10:30 AM – 6:00 PM
- Friday: 10:30 AM – 6:00 PM
- Saturday: 10:30 AM – 5:00 PM
- Sunday: Closed
- Monday: 10:30 AM – 6:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.