Rizzo Jewelers, located at 5360 N Atlantic Ave STE D, Cocoa Beach, FL 32931, operates in Brevard County, specializing in jewelry and watch services, particularly engagement ring creation. With a commendable rating of 5.0 based on 16 Google reviews and a 3.8 rating across 6 Yelp reviews, the jeweler is recognized for its exceptional customer service and craftsmanship.

The staff, including Jim Rizzo and his family, are often praised for their friendly demeanor and professionalism. Customers have described the shop as a trustworthy and competent place for watch repairs and jewelry design. Many mention the impressive quality of engagement rings and the custom creations that have delighted clients.

However, there have been some criticisms regarding customer service in specific instances, particularly concerning miscommunication about repair details and the quality of repairs. These instances highlight the potential variability in customer experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlighted reviews reflect a mix of sentiments, showcasing the jeweler's strengths and areas for improvement.

Best Review: A customer noted that Rizzo Jewelers provided fast and friendly watch service, highlighting the honesty and fair pricing of the owner, Jim.

Worst Review: One reviewer expressed frustration over a necklace repair that resulted in losing a crucial piece, noting dissatisfaction with the owner's lack of accountability.

Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.