RMS Jewelers, located at 508 N Main St, Spearfish, SD 57783, is a reputable jewelry store that has been serving Spearfish and the surrounding Northern Hills area since 1981. With a focus on engagement ring creation, RMS Jewelers prides itself on offering custom-designed pieces that cater to personal visions and special occasions. The staff is known for their friendly and professional service, providing customers with a unique experience in selecting and crafting their perfect engagement rings, along with various other jewelry services.
The store has garnered a collective total of 38 reviews, primarily showcasing a positive atmosphere. Customers frequently highlight the exceptional service and craftsmanship, particularly praising the store's ability to transform dreams into reality. However, there are a few negative comments regarding customer interactions, specifically concerning the perceived attention given to patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
RMS Jewelers offers a myriad of services, including custom wedding bands, jewelry repairs, ring resizing, and gemstone jewelry. Their commitment to quality and customer satisfaction is apparent, making them a trusted choice for engagement ring creation in Butte County.
**Opening Hours:**
Monday to Friday: 9 AM - 5 PM
Saturday: 9 AM - 5 PM
Sunday: Closed
Staff members mentioned include Ron, a noted figure known for providing excellent customer guidance and service.
Best Review:
Susan highlighted the honest, friendly service, noting that the staff addressed her needs without unnecessary charges, making her experience remarkable.
Worst Review:
Jamie expressed disappointment with her interactions, feeling undervalued and not treated well during her visits to the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 38
Store Phone Number: 6056427387