Robbins Brothers Azusa CA

Robbins Brothers - The Engagement Ring Store, located at 1300 W Optical Dr, Suite 200, Azusa, CA 91702, is a prominent jewelry retailer renowned for its exceptional engagement ring creation and customer service. With a solid rating of 4.6 based on 195 reviews, the store offers a wide range of services, including jewelry cleaning, restoration, redesign, and resizing. Known for their extensive collection of diamonds and customizable options, Robbins Brothers prides itself on providing a personalized shopping experience facilitated by knowledgeable and friendly staff.

Operating in Los Angeles County, Robbins Brothers is recognized for delivering a welcoming atmosphere, featuring expert consultations for couples seeking the perfect engagement ring. The staff has received acclaim for their attentive service, ensuring that every customer leaves satisfied with their selection.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%

In reviewing 195 customer experiences, many highlight the attentive customer service provided by staff members, particularly praising employees like TJ and Niet for their expertise and commitment to assisting customers with their inquiries and purchases. However, some reviews indicate dissatisfaction, particularly regarding high-pressure sales tactics or perceived poor quality assessments of non-Robbins Brothers jewelry.

Best Review:
Mia K. appreciated the knowledgeable and low-pressure approach of the staff, particularly mentioning how helpful they were in exploring various ring options and attending to her needs during the selection process.

Worst Review:
Joshua L. expressed frustration over feeling rushed and undervalued when seeking assistance, citing a dismissive attitude from a staff member regarding a family heirloom ring.

Opening Hours:
| Day | Hours |
|-----------|------------------|
| Mon | 11:00 AM - 7:00 PM |
| Tue | 11:00 AM - 7:00 PM |
| Wed | 11:00 AM - 7:00 PM |
| Thu | 11:00 AM - 7:00 PM |
| Fri | 11:00 AM - 7:00 PM |
| Sat | 11:00 AM - 7:00 PM |
| Sun | 11:00 AM - 6:00 PM |

Staff Members Mentioned:
- TJ
- Niet

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.