Robert Haack Diamonds is a well-established jewelry store located at 7530 W Layton Ave, Greenfield, WI 53220, emphasizing exceptional service and a vast array of options for engagement ring creation. The store has garnered a considerable amount of attention, reflected in 356 reviews, showcasing its long-standing reputation in the industry.

The jeweler is known for providing a personalized experience in engagement ring design, offering thousands of loose diamonds and a variety of stunning settings. The knowledgeable staff, including manager Leslie, is praised for their dedication to customer service, spending time with clients to find the perfect ring without any pressure to purchase. Additionally, the store features an impressive selection of wedding bands and custom jewelry options, catering to a range of styles and budgets.

However, it's important to note that customer reviews reflect a mix of sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

Many customers express their satisfaction with the variety and quality of the jewelry, along with the attentive service provided by the staff. Conversely, there are concerns regarding specific customer service experiences, particularly in situations involving appraisals and returns, leading to frustration for some clients.

Best Review:
Liam commended Robert Haack Diamonds for their excellent service and fair trade value for an engagement ring, highlighting the patience and willingness of Leslie, the manager, to assist in finding the perfect piece.

Worst Review:
Gro expressed disappointment and frustration after realizing the engagement rings purchased were previously worn estate jewelry, feeling misled by the sales staff regarding the newness and value of the rings.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff: Leslie (Manager)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.