De Tagle Jewelers & Goldsmith, San Jose, CA
De Tagle Jewelers and Goldsmith, located at 14400 Union Ave, San Jose, CA 95124, is a cherished local jewelry store in Santa Clara County known for its engagement ring creation and personalized service. With approximately 76 reviews, customers frequently mention the cozy family-run atmosphere and the skillful craftsmanship that goes into creating custom pieces.
Alfonso de Tagle and his team, including Daniel, are often praised for their hands-on approach. They work closely with clients to bring their ideas to life, making the engagement ring design process both enjoyable and stress-free. Many reviews highlight the friendly, approachable nature of the staff, ensuring a welcoming experience for everyone who walks through the door. However, some customers have encountered issues with service consistency and communication, which can occasionally mar the experience.
Customer Sentiment: Around 70% of patrons express high satisfaction with their experiences, while about 20% hold neutral feelings, and 10% have reported negative encounters.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Best Review: Janet commended the team for going above and beyond to repair her jewelry, describing the service as honest and professional.
Worst Review: Regina shared her disappointment with a necklace repair, citing rudeness from the staff when she raised her concerns about the quality of the work done.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
