Robinette Jewelers, located at 90 Fall St, Seneca Falls, NY, is a cherished family-owned jewelry store that has been serving the community since 1944. With a strong emphasis on quality and customer service, Robinette Jewelers specializes in creating exquisite engagement rings tailored to individual preferences. The store is helmed by Mark Robinette, who brings over 40 years of experience in the jewelry industry, ensuring a high level of craftsmanship. His son, Daniel Robinette, also plays a key role, providing expertise in repairs and custom designs. Customers appreciate the personalized service and vast selection of beautiful jewelry, including engagement rings, wedding bands, and repairs.
The business maintains a stellar reputation, holding an impressive rating of 4.8 from 58 customer reviews. Reviewers often comment on the friendly and knowledgeable staff, with many praising the quality of work and range of products available. However, a few have noted occasional inconsistencies in customer service.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
**Best Review:**
Kara expressed her long-standing loyalty to Robinette Jewelers, highlighting the outstanding customer service her family has experienced for over 40 years and the breathtaking beauty of their jewelry.
**Worst Review:**
Faded Phantom shared a negative experience about the perceived unwelcoming demeanor of one staff member, suggesting that the interaction felt burdensome rather than cordial.
| **Operating Hours** |
|---------------------|
| Monday: 10:00 AM - 5:30 PM |
| Tuesday: 10:00 AM - 5:30 PM |
| Wednesday: 10:00 AM - 5:30 PM |
| Thursday: 10:00 AM - 5:30 PM |
| Friday: 10:00 AM - 5:30 PM |
| Saturday: 10:00 AM - 2:00 PM |
| Sunday: Closed |
Staff: Mark Robinette, Daniel Robinette
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 59
Store Phone Number: 3155686222