Rockledge Jewelers, located at 2025 Murrell Rd, Suite 100, Rockledge, FL 32955, is a renowned family-owned jewelry store that specializes in custom engagement ring creation and a range of jewelry repair services. With 88 reviews across various platforms, they have established a reputation for providing exceptional service and personalized care, making the process of designing an engagement ring both enjoyable and memorable. The knowledgeable staff, including owners Rae Lynn and Todd Snyder, focus on cultivating relationships and ensuring customer satisfaction without high-pressure sales tactics.
While many customers praise the friendly atmosphere and quality work, a few have noted concerns over pricing for minor repairs. Overall, the sentiment from online customer reviews is predominantly positive, with an approximate breakdown of: 85% positive, 10% neutral, and 5% negative.
**Operating Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday & Monday: Closed
**Staff Members:**
- Rae Lynn Snyder
- Todd Snyder
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Kristi Gibbins highlighted the attentive staff, noting their efforts in suggesting options and prices for a new diamond setting, resulting in a product even better than she had envisioned.
Worst Review:
Billy Amato expressed disappointment regarding the cost of a minor repair, stating he felt it was overpriced and indicated a lack of concern for senior customers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.