Rogers & Hollands Jewelers, located at 1600 Mid Rivers Mall, Saint Peters, MO 63376, operates in St. Charles County. Known for their exceptional engagement ring creation services, this family-owned jewelry store has more than 100 years of expertise in the industry. With a team dedicated to customer satisfaction, they specialize in crafting personalized engagement rings, allowing customers to select the size, cut, and quality of the stones, ensuring a one-of-a-kind piece. The staff, including highly regarded employees like Arlene Morrow, provide attentive service throughout the design and purchase process, making customers feel valued and informed.
Operating hours are as follows:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a positive atmosphere associated with Rogers & Hollands Jewelers. Positive feedback comprises approximately 90%, while neutral sentiments account for about 5%, and negative sentiments account for approximately 5%.
Highlight Reviews:
Best Review: Arlene Morrow’s exceptional customer service has been highlighted by multiple reviewers, mentioning her dedication to finding the perfect jewelry pieces tailored to individual needs. Customers have praised her for making the shopping experience enjoyable and stress-free.
Worst Review: A few customers expressed dissatisfaction with the handling of returns and repairs, citing instances where their expectations were not met. Concerns were raised about the responsiveness of the staff during these situations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Staff:
- Arlene Morrow
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 191