Rogers & Hollands Jewelers Brookfield Square Brookfield WI
Rogers & Hollands Jewelers, located at 95 N. Moorland Rd, Brookfield Square, Brookfield, WI 53005, is a noteworthy destination for those seeking exceptional engagement rings and personalized customer service. This family-owned jeweler has garnered a mixed collection of reviews, with a total of 128 reviews assessed to provide insight into their offerings. They feature a diverse selection of engagement and wedding rings, as well as the ability to create custom designs, ensuring each piece is tailored to the buyer's preferences.
Customers have recognized the knowledgeable and friendly staff, which includes specific mentions of individuals like Jason and Amanda, for their patience and assistance during the design process. The store is committed to providing quality service and has a solid reputation for its extensive collection of fine jewelry, watches, and repair services. However, there have also been reports of inconsistent service and product quality, with some customers expressing dissatisfaction over issues with repairs and customer service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Highlight Reviews:
Best Review: A customer named Linda praised the attentive service and the knowledgeable staff at Rogers & Hollands, highlighting their willingness to assist with custom orders and ensuring a pleasant shopping experience.
Worst Review: A customer named Samantha provided critical feedback regarding poor customer service and multiple quality issues with jewelry repairs, expressing disappointment with the handling of their engagement ring's maintenance.
| **Operating Hours** |
|-----------------------------|
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 11:00 AM - 8:00 PM |
| Saturday: 11:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
