Roland's Jewelry, located at 539 Main St, Tell City, Indiana, is a family-owned jewelry store with a rich history dating back to 1884. The store primarily offers engagement ring creation along with a variety of jewelry services, including watch and clock repair. Customers have appreciated the personal touch provided by the staff and the engaging atmosphere of the store, often highlighted for the presence of friendly dogs that enhance the shopping experience.
The reviews cover 11 customer experiences, reflecting a mixed sentiment.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 18%
- Negative: 17%
Positive feedback typically emphasizes excellent service, a great selection of items, and friendly staff, contributing to an enjoyable shopping experience. However, a few customers have expressed dissatisfaction, particularly regarding the valuation of gold and silver offered by the store, citing it as below market rates.
Best Review:
Troy Schneck spoke highly of the excellent service and great selection available at Roland's Jewelry, mentioning how enjoyable his visits are, particularly with the store dogs.
Worst Review:
Karin Gibson expressed significant dissatisfaction with her experience, stating that having dogs run around and bark at customers was unacceptable.
**Operating Hours:**
- Saturday: 9 AM - 4 PM
- Sunday: Closed
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 74%
Total Customer Feedback Reviewed: 11
Store Phone Number: 8125474721