Rome Jewelers, located at 64 W Main St, Wilmington, OH 45177, is a family-owned business known for its exceptional engagement ring creation and comprehensive jewelry services. With a commitment to personalized service, the store specializes in designing one-of-a-kind engagement rings that reflect each customer's unique vision. The knowledgeable staff, including owner Marc A. Sodini, is dedicated to providing a welcoming environment to help customers navigate their choices.
This jewelry store has garnered a total of 250 reviews, reflecting a predominantly positive sentiment. Customers appreciate the friendly atmosphere and the attentive service provided by the staff, often highlighting the store's willingness to go above and beyond for their needs. However, some reviews indicate frustrations regarding customer service experiences and pricing inconsistencies, which suggests a mixed experience for certain clients.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 9:30 AM - 2:00 PM
- Sunday: Closed
Staff Members:
Marc A. Sodini
Best Review:
A customer praised the welcoming atmosphere and noted that the knowledgeable staff provided excellent assistance in selecting the perfect engagement ring, emphasizing the personalized care received throughout the experience.
Worst Review:
Another customer expressed dissatisfaction with the service, mentioning that they felt ignored and had a frustrating interaction regarding a jewelry sale, highlighting a lack of attention during their visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 250
Store Phone Number: 9373823646