The Ross Goldsmith, located at 224 Sir Francis Drake Blvd, San Anselmo, CA, serves as a delightful destination for those seeking handcrafted engagement rings and custom jewelry in Marin County. With a stellar reputation, this jewelry design studio is led by the talented William McBride, who has a knack for transforming personal visions into stunning reality.
Customers rave about the collaborative experience William provides. Many appreciate his attentiveness and expertise in guiding them through the design process to create unique pieces that hold special significance. The ambiance is welcoming, encouraging clients to feel comfortable expressing their ideas. While the majority of reviews reflect high satisfaction, a few mention issues with customer service and presentation.
Customer Sentiment: Approximately 80% of customers are very satisfied with their experiences, while 10% have shared neutral sentiments and 10% have faced challenges.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Lisa spoke highly of her experience, praising William for crafting a gorgeous custom sapphire and gold ring, emphasizing how smoothly the collaborative design process went.
Worst Review: Charles reported dissatisfaction with the customer service, feeling that the presentation was lacking despite the nice photos of products.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 7
Store Phone Number: 4154581770