Roussel's Antiques, located at 330 E Main St, Gramercy, LA 70052, is a family-owned jewelry and gifts store that's become a beloved part of the local community. With a strong focus on custom engagement ring designs, Roussel's offers a delightful variety of fine jewelry, gifts, and antiques. The owner and friendly staff, known for their personalized service, ensure that each customer feels valued and understood during their shopping experience.
The store shines with its eclectic selection, making it a treasure trove for those in search of unique and meaningful items. Customer reviews frequently highlight the attentive nature of the staff, who take the time to listen and guide patrons through the engagement ring creation process. While most customers express high satisfaction with their experiences, a few have pointed out minor service inconsistencies that they hope will be addressed.
Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have expressed neutral feelings, and 5% have encountered issues.
Opening Hours:
Monday to Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: Closed
Best Review: Glenda loved Roussel's for being her go-to spot for Christmas shopping, praising the quality of the gifts and the exceptional service provided by the staff.
Worst Review: John mentioned that while the antiques were impressive, he felt overlooked during his visit and would have appreciated more interaction from the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.