Rowland Jewelers, located at 167 E Rowland St, Covina, CA, is a cherished destination in Los Angeles County for those seeking to create their dream engagement ring. With over 40 years of experience, this family-owned business is known for its exceptional jewelry repair and custom design services, including engagement rings that truly reflect each customer’s unique vision.
Antonio, the knowledgeable owner, along with his son, is praised for their friendly and accommodating approach, making sure clients feel supported throughout the entire design process. Customers often highlight how the team takes the time to listen, offering helpful suggestions that align with budgets while ensuring an outstanding final product. Reviews indicate a strong satisfaction rate, with approximately 80% of customers expressing high praise for the quality and personal touch they receive, while 10% share neutral experiences and another 10% report minor issues.
Best Review: Vanessa appreciated the kind and attentive service when her broken gold nameplate necklace was restored beautifully.
Worst Review: Vincent was disappointed after a miscommunication regarding the pickup of his watch, which caused frustration despite the eventual resolution.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 67
Store Phone Number: 6263327715