Roza's Jewelers, located at 302 W D St, Lemoore, CA 93245, is a notable jewelry store specializing in engagement ring creation and custom jewelry services. The jeweler is praised for its wide selection, professionalism, and attentive staff. Michele, the main contact, is particularly lauded for her expertise in crafting custom pieces, helping customers to realize their unique visions for engagement rings at reasonable prices. The store operates in Kings County and serves a loyal local clientele.
Despite the positive feedback, some reviews indicate issues with customer service, particularly regarding communication and responsiveness to inquiries. This contrasting sentiment highlights a need for improvement in this area.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review: A customer expressed appreciation for the excellent selection and customized service, highlighting how much they enjoyed working with Michele in creating their engagement ring.
Worst Review: One reviewer mentioned dissatisfaction due to a lack of communication and unreturned calls, leading to frustration with their experience.
Operating Hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
Staff Members:
- Michele
Positivity Score: 80%
Total Customer Feedback Reviewed: 11