Ruby City Gems and Minerals, located at 130 E Main St, Franklin, NC 28734, offers a wide range of services specifically focused on the creation of engagement rings. As North Carolina's largest gem and mineral store, this family-owned business has been a staple in the community for over 60 years. They provide high-quality jewelry, custom stone cutting, and professional jewelry repair services, ensuring customers receive the perfect ring tailored to their specifications.
The knowledgeable staff, including owner Kevin K., is praised for their attentiveness and expertise, making the ring creation process enjoyable for customers. The store features an extensive selection of diamonds, precious stones, and custom setting options, catering to various tastes and budgets.
Overall sentiment from online customer reviews:
Positive 85%, Neutral 10%, Negative 5%
Highlighting over 246 reviews, customers have frequently mentioned the impressive selection and quality of items available, alongside the great service provided by the staff. However, some have raised concerns about pricing, noting a perception of items being marked up compared to other places.
Best Review: Desiree highlighted the unique museum experience alongside an impressive variety of gemstones, praising the attentive staff who readily answered her questions.
Worst Review: Aleaha expressed disappointment in the pricing of items, feeling that they were excessively marked up and not competitive.
| Opening Hours |
|-----------------------|
| Tuesday - Saturday: 10:00 AM - 5:00 PM |
| Sunday - Monday: Closed |
Staff member mentioned: Kevin K.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 246
Store Phone Number: 8285243967