Ruby's Jewelers, located at 3056 Whitney Ave, Hamden, CT, is a beloved spot for creating custom engagement rings and providing exceptional jewelry services. Situated in New Haven County, this family-owned store is known for its welcoming atmosphere and personal touch, run by the skilled duo Wayne and Amy Hsu.

Customers rave about the attentive service they receive from the Hsus, with many highlighting the duo's dedication to helping them design the perfect ring that captures their unique love stories. With over 83 reviews, it's clear that Ruby's Jewelers focuses on high-quality craftsmanship, offering custom designs and on-site repairs that resonate particularly well with local couples.

Customer Sentiment: Approximately 85% of patrons report high satisfaction with their experience, while around 10% share neutral opinions, and the remaining 5% have raised some concerns.

Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed

Best Review: Kelsey praised Ruby's for their quick and affordable repair service, expressing satisfaction with the sentimental value of the necklace that was restored.

Worst Review: Abby voiced disappointment regarding a repair that didn't hold up as expected and felt her concerns weren't fully addressed, although the owners attempted to rectify the situation.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.