Ruby's Watch and Jewelry in Sunrise FL

Rubys Fine Jewelry, located at 7830 NW 44th St, Sunrise, FL 33351, has been serving the South Florida community for over 40 years. The shop specializes in a full range of jewelry services, including the creation of custom engagement rings, providing exceptional craftsmanship at competitive prices. Customers appreciate the friendliness of the staff and owner Ruben, who has cultivated a loyal clientele with his expertise.

The jeweler often receives praise for quick services like watch battery replacements, with many stating that repairs are completed on the spot at very reasonable prices. However, some reviews highlight a more negative side, noting instances of poor customer service and experiences that left customers feeling dissatisfied, particularly regarding communication and interaction.

Overall sentiment from online customer reviews:
Positive: 46%
Neutral: 24%
Negative: 30%

Highlighting the feedback, many customers express gratitude for the affordable pricing and the high-quality work done at Rubys Fine Jewelry. Yet, there are concerns raised about inconsistent customer service experiences.

Best Review: A customer mentioned that they appreciate the quick and efficient service for watch battery replacements, stating the repair was completed in less than five minutes for just $3, showcasing the value and speed of service.

Worst Review: One individual shared frustration with the unexpected increase in repair prices, feeling misled about the pricing structure and questioning the repair processes employed.

Opening Hours:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.