Rudi Fine Jewelry, located at 6790 Hwy 92, Acworth, GA 30102, is a well-regarded jeweler specializing in the creation of custom engagement rings and a variety of other jewelry pieces. Known for their exceptional customer service, Rudi Fine Jewelry has garnered 122 reviews, showcasing a balanced mix of customer feedback.
The talented team, led by Rudi and B, provides a welcoming atmosphere with a focus on bespoke jewelry designs. They offer services such as engagement ring creation, jewelry repair, and even custom designs. Customers have frequently praised the shop for its extensive selection of diamond engagement rings and the expertise of the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews highlight the friendly and attentive service, with many customers expressing satisfaction with their engagement ring creations and repairs. The craftsmanship and quality of the jewelry are frequently commended, making it a favorite for those seeking personalized pieces.
However, some negative feedback touches on customer service challenges during returns and repairs, with a few customers mentioning dissatisfaction with how issues were resolved. Despite these isolated cases, the overall sentiment remains largely positive.
Best Review: A customer appreciated the family's warm welcome and noted the great selection of jewelry, emphasizing that the quality and value were exceptional.
Worst Review: One customer expressed disappointment due to a return policy issue that left them feeling frustrated, mainly related to a watch purchase that did not meet their expectations.
Operating Hours:
- Thursday: 10 am–6 pm
- Friday: 10 am–6 pm
- Saturday: 10 am–6 pm
- Sunday: Closed
- Monday: 10 am–6 pm
- Tuesday: 10 am–6 pm
- Wednesday: 10 am–6 pm
Staff Members: Rudi, B
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 122
Store Phone Number: 6784452626