Rudy's Jewelry Repair in Universal City TX

Rudy's Jewelry Repair, located at 1626 Pat Booker Rd, Universal City, TX 78148, is a prominent jeweler renowned for its engagement ring creation services and various jewelry repair tasks. The business, operated by Rudy, has garnered attention for its dedication to providing quality craftsmanship and customer service in Bexar County. The store has accumulated a total of 95 reviews, reflecting a diverse range of customer experiences.

Positive feedback highlights Rudy's expertise in jewelry repair, particularly prong replacements and ring resizing, showcasing his ability to promptly restore clients' precious items. Customers have frequently mentioned the reasonable pricing and welcoming atmosphere of the shop, emphasizing Rudy's friendliness and care for each piece. Many reviews credit him with producing excellent workmanship and ensuring speedy service.

Conversely, some negative reviews express dissatisfaction regarding customer service issues and a lack of responsiveness. A few customers reported instances of feeling dismissed or experienced complications with the integrity of repairs, calling into question the trustworthiness of the service.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review: A customer praised Rudy's swift service in fixing their wedding ring, highlighting his thoroughness in prong replacement and polishing, resulting in a beautiful restoration.

Worst Review: Another client raised serious concerns about poor customer service and questioned the integrity of repairs, expressing regret over their experience with the jeweler.

Operating Hours:
- Wednesday: 10 am–5 pm
- Thursday: 10 am–5 pm
- Friday: 10 am–5 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 10 am–5 pm
- Tuesday: 10 am–5 pm

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.