Crown Jewelers, located at 142 S Main St, Canandaigua, NY, has established itself as a beloved jewelry store in Ontario County since opening its doors in 1947. Specializing in fine jewelry, custom designs, and repair services, this family-owned shop is renowned for its commitment to exceptional customer service. The friendly team here, which includes owner Dave and his knowledgeable staff, is dedicated to helping couples create their dream engagement rings.

Customers often praise the warm atmosphere and the personalized attention they receive while exploring various options for their rings. The store carries a variety of brands, including Seiko and Samuel B., offering something for every taste and budget. With many locals returning for years, the positive sentiment is palpable among the clientele. Though most feedback is positive, a handful of reviews mention occasional delays in services or less-than-stellar experiences.

Customer Sentiment: Around 80% of customers are highly satisfied with their experiences at Crown Jewelers, while about 10% feel neutral, and the remaining 10% have reported some issues.

Opening Hours:

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Kathy expressed her trust in Crown Jewelers, particularly appreciating the exceptional service and quality of their repairs and purchases, noting her satisfaction with a beautiful estate ring she received for Christmas.

Worst Review: Julie shared her disappointment regarding the repair services, feeling overlooked during her visit and noting that her repair request could not be expedited, which she found frustrating.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.