S & S Diamonds & Fine Jewelry, located at 315 N State Route 2, New Martinsville, WV 26155, is a Master IJO Jeweler renowned for its exceptional engagement ring creation and personalized service. Founded by Steve Hunt in 1981, the store has built a solid reputation in the community, emphasizing the importance of trust and integrity in every transaction. With a wide selection of engagement rings and custom design services, S & S Diamonds is committed to helping couples celebrate their love through high-quality jewelry.
Customer reviews show a mix of sentiments, reflecting both positive and negative experiences. The store has garnered a total of 138 reviews, with approximately 70% indicating positive feedback. Customers frequently praise the attentive staff, the exquisite selection of jewelry, and the prompt, quality service they received during the engagement ring process. However, some negative reviews express dissatisfaction regarding communication issues and perceived mistakes in fulfilling custom orders.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
**Best Review:** A customer highlighted S & S Diamonds' friendly and knowledgeable staff, indicating that the team goes above and beyond to meet customer needs and ensure satisfaction with their jewelry selections.
**Worst Review:** Another review pointed out a significant concern about the jeweler ruining a surprise engagement moment due to inadequate communication regarding an order.
Store Hours:
- Tuesday to Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday and Monday: Closed
Staff Members:
- Steve Hunt (Owner)
- Jae C. Lehew
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.