S.E. Needham Jewelers, located at 141 N Main Street, Logan, UT 84321, is a renowned family-run jeweler in Cache County. With a legacy dating back to 1896, this establishment specializes in custom engagement ring creation, offering a wide selection of high-quality diamonds. The craftsmanship and attention to detail are evident, making them a favored choice for couples seeking personalized service.

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays. They provide a range of services including jewelry design, repair, and cleaning, along with the convenience of financing options for more extensive purchases. Clients often note the expertise of the staff, particularly in custom design processes, as well as their unwavering commitment to customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

The reviews highlight a mix of experiences. Most customers appreciate the knowledgeable and friendly staff, praising their willingness to help create unique engagement rings. Several reviews mention staff members like Chad and Joe, who have been commended for their exceptional service and willingness to assist with custom designs.

However, some negative feedback has been recorded regarding the variability in customer service, particularly experiences that felt rushed or overly focused on making sales rather than fostering a welcoming environment.

Best Review: Alan mentioned that the customer service was exceptional, emphasizing that S.E. Needham's staff was attentive and made him feel valued, regardless of his informal dress code during his visit.

Worst Review: Amanda expressed disappointment with the handling of a promotion, stating that the service quality diminished, particularly when her free ring did not meet expectations for sizing and customer care.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|---------------------|
| Monday - Saturday: 10:00 AM - 7:00 PM |
| Sunday: Closed |

Staff members mentioned include Chad and Joe Needham.