Saatchi Jewelry is a local full-service jewelry and watch store located at 4545 Austin Blvd, Ste B, Island Park, NY 11558, in Nassau County. Known for its exceptional engagement ring creation services, the jeweler offers a personalized experience for customers looking to design the perfect ring. The store is led by Sasha, who is noted for his customer-focused approach, guiding clients through the intricate process of selecting diamonds and setting design options. Services include jewelry repair, cleaning, restoration, and custom design, making it a comprehensive destination for all jewelry needs.
Customer feedback about Saatchi Jewelry is extensive, with a total of 75 reviews reviewed. The overall sentiment from online customer reviews is highly positive, as evidenced by an estimated breakdown of 89% positive, 6% neutral, and 5% negative sentiments.
Highlighting the customer experiences, the positive reviews primarily commend the knowledgeable staff, attentive service, and stunning quality of the engagement rings. Customers express satisfaction with the overall buying experience, mentioning that the staff's expertise makes the process enjoyable and stress-free. Conversely, a small number of negative reviews cite issues regarding customer service, specifically noting instances of perceived arrogance or impersonal interaction during visits.
Best Review: A customer named Lauren praised Saatchi Jewelry for their exceptional assistance in designing an engagement ring, highlighting the staff's professionalism and the beautiful outcome of the ring that perfectly matched her desires.
Worst Review: A review from Riccardo mentioned a frustrating experience when trying to get a written estimate for a jewelry repair, citing a lack of patience from the staff during the interaction.
**Opening Hours:**
- Monday: 9:00 AM - 7:00 PM
- Tuesday: 9:00 AM - 7:00 PM
- Wednesday: 9:00 AM - 7:00 PM
- Thursday: 9:00 AM - 7:00 PM
- Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 7:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 75