Saettele Jewelers, located at 279 Lamp and Lantern Village, Town and Country, MO 63017, is recognized for its extensive expertise in engagement ring creation and personalized customer service. Operating in St. Louis County since 1946, this family-owned jeweler boasts a strong reputation among locals and beyond.

The store specializes in custom jewelry design, offering a variety of services including diamond purchasing, appraisals, and expert jewelry repairs. Customers frequently praise the welcoming atmosphere and knowledgeable staff, particularly highlighting the assistance provided by team members like Phyllis Wenthe, a certified gemologist, and co-owners Gus and Gary Saettele.

With a total of 105 reviews, the overall sentiment from online customer feedback reveals a balanced view.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

Many customers express satisfaction with their experiences, particularly noting the attentive service and quality of products. However, there are some occasional complaints regarding specific interactions that feel less personal.

Highlight Reviews:
Best Review: A customer commended Saettele Jewelers for their exceptional service, emphasizing how the staff took the time to help them find the perfect engagement ring without any pressure, resulting in a wonderful buying experience. This was shared by Elizabeth G.

Worst Review: Another customer expressed disappointment over a negative interaction when their watch was mishandled during a routine service, citing a lack of accountability from the staff. This feedback was from Sandra K.

Hours of Operation:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members:
- Gus Saettele – Co-Owner
- Gary Saettele – Co-Owner
- Phyllis Wenthe – Certified Gemologist

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.