Salem's Jewelry in Marble Falls TX

Salem's Jewelry, located at 518 US Highway 281, Marble Falls, TX 78654, is a family-owned jeweler that has been serving the Highland Lakes community for over 45 years. Specializing in bridal jewelry, custom jewelry, fine watches, and loose diamonds, Salem's offers a range of services tailored to create stunning engagement rings. The knowledgeable staff, including owner Wayne Salem, is recognized for their exceptional customer service, ensuring a personal touch in every engagement ring creation.

With a total of 111 reviews, the store maintains a positive reputation, being praised for its kind and accommodating personnel who are well-versed in the art of custom jewelry design. Many customers have commended the team for their willingness to create unique, personalized pieces, often highlighting the beautiful results of custom work. However, some negative feedback has been noted, especially regarding inconsistencies in pricing and customer service experiences that left clients feeling undervalued or dismissed.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Best Review:** A customer named Kassiann praised Salem's for their quick service, mentioning that a ring resizing, which was initially quoted at four days, was completed on the same day, exceeding her expectations.

**Worst Review:** Corrie shared a disappointing experience, noting an encounter with staff who were dismissive when she inquired about earrings made at Salem's, feeling the offer presented was low and that the interaction lacked professionalism.

**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 9:30 AM - 5:00 PM |
| Tuesday | 9:30 AM - 5:00 PM |
| Wednesday | 9:30 AM - 5:00 PM |
| Thursday | 9:30 AM - 5:00 PM |
| Friday | 9:30 AM - 5:00 PM |
| Saturday | 9:30 AM - 4:00 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.