Sandcastle Time, located at 1078 Casitas Pass Rd, Carpinteria, CA 93013, is a local jewelry and watch business serving Carpinteria and all of Santa Barbara County. Known for its dedication to high-quality timepieces and exceptional service, this jeweler offers a variety of services including retail, custom design, and repairs, specifically catering to engagement ring creation.

The store is notable for its extensive selection of jewelry and watches, with an emphasis on personalized customer service. The owner, Jocelyn, has been recognized for her willingness to assist customers in finding or designing the perfect engagement ring. Customers appreciate the shop's knowledgeable staff, who provide expert advice on various jewelry pieces and repairs, including watch batteries and bands.

Based on the reviews analyzed, a total of 28 reviews were reviewed.

Overall Sentiment from Online Customer Reviews:
- Positive: 66%
- Neutral: 20%
- Negative: 14%

Positive reviews often highlight the friendly service and the high-quality selection of jewelry, with many customers praising Jocelyn for her helpfulness and expertise. However, some negative feedback points to concerns regarding customer service experiences and repair charges.

Best Review: A customer commended Jocelyn for her attentive service and ability to create a custom piece that exceeded their expectations.

Worst Review: One reviewer expressed dissatisfaction with the communication regarding repair estimates, feeling that they were charged unfairly for the service provided.

**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff Member: Jocelyn (Owner)

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.