Drue Sanders Custom Jewelers, located at 1675 Western Avenue, Albany, NY 12203, is a prominent jewelry store with an operational focus on creating exquisite engagement rings and providing personalized customer service. With over 45 years of experience in the jewelry business, the store specializes in custom jewelry design, making it an excellent choice for those looking to craft unique and meaningful engagement rings. Customers have frequently praised the expertise of the staff, particularly highlighting Drue Sanders for her artistic vision and commitment to crafting quality pieces that celebrate love and relationships.

The store's reputation is reflected in a total of 154 reviews, showcasing a mix of sentiments. Many users express high satisfaction with the quality of jewelry and customer service, often citing the friendly and knowledgeable staff who are dedicated to helping clients find or create the perfect ring. However, some reviews also reflect frustration with specific experiences, such as issues with repairs or perceived value.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

The excellent service and creative designs make Drue Sanders Custom Jewelers a go-to establishment for engagement rings in Albany County.

*Operating hours:*
- Monday: Closed
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

Staff members mentioned include Drue Sanders.

Best Review:
A customer praised Drue Sanders for her artistic ability and noted that the custom designs created were not only beautiful but also showed a commitment to customer satisfaction, making the entire process enjoyable.

Worst Review:
One review expressed disappointment with the customer service, describing a rude interaction that detracted from their overall experience, leading them to feel undervalued as a customer.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*