Sanders Joe Jeweler, located at 217 S Frontage Rd in Lorena, TX, is a cherished local establishment known for its engagement ring creation and jewelry repair services. This family-run shop exudes a friendly charm that's evident in the personal touch they offer. Owned by Ken Sanders, the team focuses on delivering quality craftsmanship while making customers feel valued and understood.
Customers rave about the friendly atmosphere and the expertise available on-site. Whether you're looking to design a bespoke engagement ring or need a reliable repair service, the staff here are praised for their professionalism and responsiveness. Many clients appreciate the attention to detail and the willingness to accommodate changes, which is particularly refreshing during the sometimes stressful process of ring shopping.
Customer Sentiment: Approximately 80% of customers report high satisfaction, while 10% remain neutral, and 10% have experienced minor issues.
Opening Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Best Review: Jenny noted the exceptional customer service, praising Ken for happily adjusting her ring repair at no extra cost.
Worst Review: Royce expressed frustration over difficulties in reaching the store for communication, feeling that he often couldn't get in touch with the team.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 6
Store Phone Number: 2548574069