Sather Jewelry, located at 126 Walnut St, Spooner, WI, is a family-owned and operated jeweler known for its exceptional engagement ring creation and friendly service. Owned by Bob and Janet Otto, the store offers a wide range of handcrafted and custom jewelry, specializing in unique engagement rings tailored to individual styles. Customers appreciate the knowledgeable staff and their commitment to customer satisfaction, which has resulted in a strong reputation within Washburn County.
The store is equipped to handle various services, including jewelry repair and appraisals, ensuring that all customer needs are met with great attention to detail. It operates in a warm and welcoming atmosphere, where the staff strives to make each client feel like family.
Overall Sentiment from Online Customer Reviews:
Based on a review analysis of 439 customer references, Sather Jewelry garners overwhelmingly positive feedback, with approximately 95% positive sentiment. Neutral sentiments account for about 3%, while negative sentiments are minimal, at 2%.
**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 10 am – 5 pm |
| Wednesday | 10 am – 5 pm |
| Thursday | 10 am – 5 pm |
| Friday | 10 am – 5 pm |
| Saturday | 10 am – 3 pm |
| Sunday | Closed |
**Staff Members:**
- Bob Otto
- Janet Otto
Best Review: A customer appreciated the exceptional service and attention to detail provided by Sather Jewelry. They noted that the owners made them feel welcome and guided them through the entire process of creating a custom engagement ring, highlighting the expertise and friendly manner of the staff.
Worst Review: One review mentioned a minor inconvenience regarding a watch battery replacement, where the customer found the wait time longer than expected and felt that they were not able to receive timely assistance initially.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 439
Store Phone Number: 7156352418