Saunders Jewelry, located at 35 Reaville Ave, Flemington, NJ 08822, is a family-owned jewelry store that has been a vital part of the Flemington and Hunterdon County community for over 54 years. Renowned for its exceptional engagement ring creation service, the store boasts a Master Jeweler and GIA Graduate Gemologist on-site, ensuring high-quality service and expertise. Customers can expect a personalized approach from Ed and Nancy Saunders, the store owners, who pride themselves on building lasting relationships with their clientele.
The store offers a variety of services, including custom engagement ring design, jewelry cleaning and repair, watch repair, and appraisal services for estate jewelry. With a solid online reputation, Saunders Jewelry has garnered positive feedback, highlighted by a current rating of 4.7 out of 5 stars from 44 reviews.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%
Positive reviews generally highlight the welcoming atmosphere and knowledgeable staff, particularly noting the assistance provided by Ed Saunders in selecting engagement rings. Customers appreciate the repair services and fair pricing offered by the store. However, some negative reviews mention dissatisfaction with service quality, particularly regarding communication and resolution of issues.
Best Review:
A customer praised Saunders Jewelry for its exceptional service, emphasizing Ed and Nancy's personable approach and their expertise in guiding clients through the engagement ring selection process.
Worst Review:
Another reviewer expressed disappointment with a repair experience, feeling that the service was rushed and the staff was dismissive regarding their concerns.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 9:30 AM - 4:30 PM
- Tuesday: 9:30 AM - 4:30 PM
- Wednesday: 9:30 AM - 4:30 PM
- Thursday: 9:30 AM - 4:30 PM
- Friday: 9:30 AM - 4:30 PM
- Saturday: 9:30 AM - 1:30 PM
- Sunday: Closed
Staff members:
- Ed Saunders
- Nancy Saunders