Sausalito Jewelers is a premier jewelry store located at 4 Princess Street, Sausalito, CA 94965, specializing in engagement ring creation and custom jewelry. With a strong commitment to ethically sourced materials and exceptional craftsmanship, the team offers personalized designs that cater to individual styles and preferences. Sam and Jessica are frequently mentioned for their outstanding customer service, guiding clients through the custom engagement ring process with a wealth of knowledge and a genuine desire to meet their needs.
Operating hours are:
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: 11:00 AM - 5:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews is overwhelmingly positive. Approximately 95% of customers express satisfaction with their experiences, praising the quality of craftsmanship and customer service, while about 5% express some frustration typically related to delays or service expectations.
Highlight Reviews:
Best Review: A customer noted the exceptional service and attention to detail provided by Sam and Jessica, emphasizing how they helped create a unique engagement ring that perfectly matched the vision of the buyer.
Worst Review: One customer shared disappointment regarding a long process and communication issues, feeling that expectations were not fully met during the engagement ring creation.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.