Saxon's Diamond Centers, located at 1013 Beards Hill Rd, Suite 103, Aberdeen, MD 21001, has a strong reputation within Harford County for its exceptional engagement ring creation services. With over 317 reviews, this jeweler specializes in custom-design work and offers a diverse selection of engagement and wedding rings along with fine jewelry and timepieces. Customers appreciate the personalized service, knowledgeable staff, and the ability to create one-of-a-kind pieces tailored to individual preferences.
Operating hours for Saxon's Diamond Centers are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
The friendly atmosphere is often highlighted, with staff like Molly and Cara recognized for their patience and expertise throughout the engagement ring selection process. However, a few reviews cited instances of pressure in sales, though overall experiences typically lean towards positive.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 85%
Neutral Sentiment: 10%
Negative Sentiment: 5%
Best Review:
Jim commended the knowledgeable assistance provided by Molly Reynolds in selecting a birthday necklace for his wife, expressing satisfaction with her patience and expertise throughout the purchasing journey.
Worst Review:
One review mentioned a customer feeling some pressure to make a purchase, indicating that although service was generally excellent, there were times when the experience felt overwhelming.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 317
Store Phone Number: 4102723322