Sayers Jewelers & Gemologists, located at 19 S. Main Street, Smyrna, DE 19977, has garnered attention for its exceptional engagement ring creation and dedicated customer service. This family-owned jewelry store, operational since 1950, offers a range of services, including custom jewelry design, repairs, and sales of fine gemstones. With a staff of GIA-trained gemologists, including Ron Sayers and Gretchen Rose, customers can expect knowledgeable guidance throughout their purchasing experience.

From customer reviews, the overall sentiment appears positive, with a clear appreciation for the store's friendliness and assistance during the engagement ring selection process, particularly noted for creating custom designs. However, some clients mentioned concerns regarding pricing and occasional customer service responsiveness.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

The total number of reviews considered for this summary is 183.

Best Review: A customer praised the store for its exceptional service and expertise, noting how they helped design a custom engagement ring with multiple stones, making the process enjoyable and fulfilling.

Worst Review: Another customer expressed disappointment with the response time regarding a requested repair, indicating a lack of follow-through on the service promised during their visit.

Operating Hours:
- Tuesday to Thursday: 9 AM - 5 PM
- Friday: 9 AM - 6 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Ron Sayers
- Gretchen Rose
- Tom Sayers
- Tracy Attix
- Deb Wentworth
- Abigale Brown
- Char Ryan
- Julia Luttrell
- Jessica Sayers
- Kylie Morris
- Ally Wheatley

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.