Roberto's Fine Jewelry, located at 519 1st St, Benicia, CA 94510, operates as a trusted jeweler specializing in engagement ring creation and a variety of jewelry services. With a phone number of 707-747-5262, this store has garnered a total of 17 reviews, reflecting an overall positive experience among customers.
Positive reviews frequently highlight the exceptional customer service and the owner's helpfulness, particularly praising Pat for her friendly demeanor and willingness to assist in finding the perfect engagement ring. Customers appreciate the store's vast selection of fine jewelry, including unique and antique pieces, along with competitive pricing and high-quality repair services.
On the flip side, there is a mention that the store is sometimes closed or has limited hours, which may lead to some inconvenience for customers seeking immediate services.
Overall Sentiment from Online Customer Reviews:
The general sentiment leans significantly positive, with approximately 85% positive, 10% neutral, and 5% negative reviews.
**Opening Hours:**
- Monday: 1:00 PM - 5:00 PM
- Tuesday: Closed
- Wednesday: 1:00 PM - 5:00 PM
- Thursday: 1:00 PM - 5:00 PM
- Friday: Closed
- Saturday: 1:00 PM - 5:00 PM
- Sunday: Closed
Best Review:
Jamie expressed her admiration for the jewelry selection and commended the wonderful service provided by the owner. She emphasized her eagerness to return for future purchases.
Worst Review:
There were no specific negative reviews detailed in the information provided.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned include Pat as the owner of the store.
Positivity Score: 90%
Total Customer Feedback Reviewed: 17
Store Phone Number: 7077475262