Kelvin Schroeder Jewelers is a well-established family-owned jewelry store in Oak Creek, Wisconsin, specializing in engagement ring creation and other jewelry services. Known for their personalized attention and commitment to customer satisfaction, they offer a range of services including custom design, repairs, diamond appraisals, and more. The shop has a loyal customer base and boasts a favorable reputation due to the knowledgeable and friendly staff, including owner Kelvin and associates like Teri and John.
Located at 8645 S. Howell Avenue, Suite #300, Oak Creek, WI 53154, the store operates from Monday to Friday from 10:30 AM to 6:30 PM, and on Saturdays from 10:00 AM to 4:00 PM. Closed on Sundays, this jeweler prides itself on quality craftsmanship, ensuring each piece is tailored to client specifications.
Overall Sentiment from Online Customer Reviews:
Based on the 385 reviews collected, the overall customer sentiment stands at 75% positive, 15% neutral, and 10% negative. Many customers praise the extensive selection of engagement rings and the friendly, patient service, while some express dissatisfaction with the customer service on specific occasions.
Best Review:
Chris, a long-time customer, highlighted the exceptional service and atmosphere at Kelvin Schroeder Jewelers, appreciating how the staff made engagement ring shopping enjoyable and stress-free.
Worst Review:
Mike shared his disappointment with a recent visit, noting how his wife felt dismissed by Kelvin when selecting a diamond anniversary ring, which led them to decide against future purchases.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Monday: 10:30 AM – 6:30 PM
- Tuesday: 10:30 AM – 6:30 PM
- Wednesday: 10:30 AM – 6:30 PM
- Thursday: 10:30 AM – 6:30 PM
- Friday: 10:30 AM – 6:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Kelvin
- Teri
- John
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 385
Store Phone Number: 4147627111